At CivicSonar (operated by Border East Consulting Corp.), we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclosure, and safeguard your information when you visit our website, application, and use our services.
1. Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("personal information").
- Personal Identifiers: Name, email address, postal address, phone number, and IP address.
- Account Information: Username, password, and subscription details.
- Usage Data: Information on how you interact with our Services, including access times, pages viewed, and the routes by which you access our Services.
- Public Data & AI Processing: We aggregate publicly available government meeting data. This data is public record and is processed by our Artificial Intelligence models to provide our core intelligence services. Please note that our AI models do not use your personal account information, search history, or any private data submitted to our application for model training purposes.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Improve, personalize, and expand our Services.
- Understand and analyze how you use our Services.
- Develop new products, services, features, and functionality.
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
- Process your transactions and manage your orders.
- Send you emails and alerts based on your configured keywords.
3. Sharing Your Information
We may share your information in the following situations:
- Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (e.g., payment processing, email delivery, hosting services).
- Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- Legal Requirements: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
4. Data Security
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
6. Children's Information
Another part of our priority is adding protection for children while using the internet. We do not knowingly collect specific Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Border East Consulting Corp.
14 Lisa Crt
Richibucto Road, New Brunswick E3A9V9
Canada
Email: [email protected]